What is BNAAC?

The Baltimore New American Access Coalition (BNAAC) is a 3-month case management program to help Baltimore City's immigrants and refugees.

Please fill out this referral form to participate in BNAAC or if you would like to refer someone else to BNAAC.

The program helps families with: 

• Applying to benefits like WIC, SNAP, and more
• Getting connected to community resources throughout the city

Do you need assistance finding support and resources?

• Health care coverage
• Supplemental Nutrition Assistance Program (SNAP)
• Women, Infants, and Children food support (WIC)
• Energy bill assistance
• Water bill assistance
• Legal resources and support
• And more! 

To qualify for the program, households must:

• Live in Baltimore City;
• Be a member of an immigrant or refugee family;
• Have limited English language ability;
• Agree to case management assistance based on household need; and 
• Agree to meet regularly with a Case Manager over the course of three months. 

This program is free, and language support is provided. 

BNAAC's History

In October 2022, Mayor Brandon M. Scott and the Mayor's Office of Immigrant Affairs announced the Baltimore New American Access Coalition (BNAAC). This program helps reduce the economic and social hardships of immigrant and refugee families in Baltimore City. Originally, the program worked to connect people who were negatively affected by the COVID-19 pandemic to health and social resources. The program received $4 million of funding from the City's American Rescue Plan Act (ARPA) funds.

For immigrants and refugees, access to health and social services has many barriers, including language barriers, fear of government, and difficulty navigating already complex government systems. BNAAC seeks to increase equity in access to health and human services through its benefit navigation program.

This program partners with community-based organizations, which in the past have included CASA, Global Refuge, the Esperanza Center, and the Southeast CDC. The program offers short-term financial help and long-term bilingual case management to help immigrant and refugee residents access federal, state, and local aid.

The first ARPA-funded stage of the program served over 800 families through April 2025. The second stage of BNAAC was launched in October 2025 with funds from Baltimore City.

For more information, contact mima@baltimorecity.gov.