Important Information and Phone Numbers


*offers assistance in multiple languages via telephonic interpretation.

For emergencies that require immediate assistance from the police, fire department or ambulance, please dial 911.


*offers assistance in multiple languages via telephonic interpretation.

For non-emergency issues and complaints including trash pick-up or illegal parking, dial 311. 211 Free confidential referral and information helpline and website that connect people to essential health and human services.

Sexual Assault/ Domestic Violence Hotline

P: 443-279-0379

Provides counseling and support services to victims of sexual assault and domestic violence.

Baltimore Crisis Response

P: 410-433-5175

Private, non-profit organization with a proven track record of providing services to individuals with mental health and substance use disorders.

House of Ruth- Adelante Familia

P: 410-732-2176
P: 410-889-7884 (24 hour)

Emergency shelter for victims of intimate partner violence and their children. Provides abuse Intervention Programs, and a 24 hour hotline.

Office of the State’s Attorney for Baltimore

120 East Baltimore Street, 9th Floor
Baltimore, MD 21202

P: 443-984-6000
P: 410-396-5617

Victim Services, Court Escort, Referrals, Community Education, among other services

US Citizenship and Immigration Services

3701 Koppers St
Baltimore, MD 21227

P: 1-800-375-5283

Government agency that oversees lawful immigration to the United States; to learn more about eligibility requirements for immigration and citizenship as well as benefits please visit their website or call their toll free number.

Federal Trade Commission (FTC)


Protects consumers by stopping unfair, deceptive or fraudulent practices in the marketplace. To report consumer scam, including immigration fraud, call the number listed or file a complaint online at